Frequently Asked Questions

We are located in Ban Tai, Koh Samui, Thailand. Our address is 32/8, Moo 5, Bantai, Mae Nam, Surat Thani 84330
32/8 หมู่ 5 บ้านใต้ แม่น้ำ สุราษฎร์ธานี 84330

You can pay by bank transfer, Stripe, WISE or PayPal. All programs and additional services must be paid upfront. Extra services can be settled during checkout or every two weeks for longer stays. Payments include a 7% VAT and a 5% service charge. PayPal incurs an additional 3.9% transaction fee.

FitKoh is closed on Sundays to give our staff a well-deserved break. However, the gym is open for self-training, and there are plenty of nearby restaurants and cafes you can visit.

Yes, we highly recommend travel and health insurance to cover any medical emergencies or unexpected changes to your travel plans during your stay in Thailand.

It depends on your nationality and the length of your stay. Many visitors receive a 30 or 60 day visa exemption on arrival. Please check with your local Thai embassy or consulate for specific visa requirements.

For most countries, it is possible to extend your visa without leaving the country by visiting the local immigration office before your current visa expires. For further guidance, please consult your embassy.

All equipment for fitness classes will be provided by the gym, however if you wish to take part in Muay Thai or boxing classes we recommend you purchase your own gloves and hand wraps for hygiene reasons.

Check-in is at 2:00 PM, and check-out is at 12:00 PM.

No, pets and animals are not allowed on the property, including hotel rooms, for safety reasons.

No, smoking is not permitted inside our rooms. Guests who do so will be fined 5,000 THB per offence.

Yes, free parking is available near the gym and beach restaurant. Please follow designated parking rules to avoid damage.

Our schedule includes Muay Thai, Brazilian jiu jitsu, yoga, Mobility, HIIT, TRX, boxing, glutes, abs, and MetCon. All classes are beginner-friendly unless specified.

Pre arrival, you can email info@fitkoh.com to purchase PT packs for Muay Thai, Brazilian jiu jitsu, boxing strength, or yoga personal training sessions. Once you are here, bookings can be made through our reception team. We recommend booking a day in advance.

PT sessions must be canceled at least 24 hours in advance to avoid charges.

Yes we do:

• Be mindful and respectful of our staff and other guests.
• Return weights and equipment after use.
• Use gym towels and wipe down equipment.
• No outdoor shoes allowed in the fitness gym (indoor shoes permitted), no shoes allowed in the Muay Thai or Yoga area. 

Yes, we do. At our reception, we sell gloves, hand wraps, shin pads, T-shirts, and a variety of supplements such as whey, creatine, and magnesium.

No, drinks (excluding water) are not included.

Unused meals can be exchanged for extras, such as protein shakes, juices or coffee.

No, FitKoh does not serve alcohol in our cafes to support a healthy training environment.

Notify our staff and refrain from training until you recover.

We recommend drinking 3 - 4 liters of water per day while training. Free refillable water is available; we do not sell bottled water.

Avoid engaging with street dogs and do not encourage animals to enter FitKoh property.

Vaccinations are not mandatory for entry into Thailand. However, it is recommended to be up-to-date on routine vaccines such as Hepatitis A, Hepatitis B, Typhoid, and Tetanus. Please check with your healthcare provider for personalized advice based on your travel plans and medical history.

Programs and room bookings are non-refundable and non-transferable. If you cannot train due to illness or injury, we can freeze your program for up to 12 months as long as proof is provided by a doctor. Room bookings cannot be frozen. We can assist you in obtaining the necessary documents for your insurance provider if needed.

We offer a range of packages including Standard and Premium programs and our top tier Body Transformation program. For more information, see the programs section on our website.

We require a 50% deposit to secure a booking. The remaining 50% is due before or on arrival.

Yes, you can extend your package through our reception team. Extensions are subject to availability.

Yes, free parking is available near the gym and accommodation. Please follow the parking guidelines.

 We can assist with arranging transportation services and scooter rentals through our local partners.

Yes, there is a 7/11 and several local pharmacies, including Baan Thai Pharmacy and Maenam Pharmacy, all within a 5-minute walk from FitKoh.

There are multiple local restaurants within a 5-10 minute walk, offering a variety of dining options if you want to explore outside of our cafes.

Yes, there are local taxis available, and our reception team can easily book one for you whenever needed.